Please send us your resume to itjob@gc-employment.com with the job title "Network Specialist" in the subject.
Mandatory Skills:
-CCNP, customer facing skills and excellent communications
Desirable Skills:
-ITIL certifications
-ACE load balancers
-Riverbed, firewall
Responsibilities:
-Develop and distribute status update reports that provide accurate and meaningful information related to the progress of a customer service issue.
- May engage vendors and/or upstream partners (e.g. TP&E, CTO, NSF, Marketing) by providing constructive feedback to effect positive changes and network reliability.
- Provides input into technical designs. Participates and/or leads the planning, coordinating and implementating project requirements.
-May consult with internal and/or external customers, peers and/or vendors to review major outages and trends and recommend service upgrades.
- Develop and maintain documentation and information, e.g. network diagrams, typologies, contact information, etc.