Bilingual Contact Centre Representative - Saint John

Our client is a Canadian leading bank.

Bilingualism (English & French) is a must.

Work Hours/Shift:
11AM - 7 PM, 3PM - 11 PM, Mon to Fri

Contract Period: 6 months, with potential to extend

Candidates will be answering inbound calls, making outbound calls and Data Entry.

4-5 days of inhouse Training (M-F 9am-5pm) and Candidate must be flexible to work either shift to support different regions.

Summary: The main function of a data entry specialist is to operate data entry devices, such as a keyboard or computer, to verify and input data. A typical data entry specialist is responsible for accurate information documentation and personal project management. Technical skills include documentation skills and time management.

Job Responsibilities:

� Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
� Compile, sort and verify the accuracy of data before it is entered.
� Locate and correct data entry errors, or report them to supervisors.
� Compare data with source documents, or re-enter data in verification format to detect errors.
� Maintain logs of activities and completed work.

Skills:
� Verbal and written communication skills, attention to detail, and interpersonal skills.
� Ability to work independently and manage one's time.
� Ability to accurately document and record customer/client information.
� Previous experience with computer applications, such as Microsoft Word and Excel.
� Completion of a speed and accuracy data entry test (May be required).

�Education/Experience: High school diploma or GED required. 

� 0-2 years related experience required.
� Bilingualism is a must.

How to Apply:

Send your resume to resume@gc-employment. com with the subject "Contact Centre Representative - Saint John"

Please note:
• Must be bondable.
• Your "Employment History" on resume should include the starting and ending MONTH and year for every position.
• Incorrect email subject may cause the delay of your application