Bilingual Mutual Fund Representative, Outbound

Please send resume to: resume2013@gc-employment.com with the subject “JD 16686 - Bilingual (English&French) Mutual Fund Representative, Outbound (Markham)” Job Description: As an Investment Consultant your responsibility will be to contribute to the Phone Channel's business results by providing prompt, courteous and an efficient experience that exceeds customer’s expectations. Contribute to effective cost and risk control through productivity and adherence to corporate processes and controls. Achieve Money-In Advice sales targets through the recommendation of appropriate products and services to meet our ever changing customer needs. Successful candidates will be able to recognize and successfully leverage opportunities to further expand our client’s business relationship with company through cross-selling our additional base of personal products and services and referring appropriate customers to our Wealth partners. Job Requirements: Candidates are required to have successfully completed the Investment Funds Institute of Canada (IFIC). Preferred candidates will have completed the Canadian Securities Course (CSC) within the last three years or have been licensed to sell mutual funds within the last three years. Candidates will be encouraged to complete the CSC, however, this is not a requirement. - This is a Bilingual position that requires fluency in French and English (read and speak). - Excellent customer service skills. - Superior interpersonal and communication skills - Strong financial market knowledge in order to provide informational solutions and advice to all our customers. - Proven competency in sales interactions and ability to identify opportunities to grow the business in all channels (including retail/wealth partners). - Ability to multitask and exhibit excellent attention to detail while consistently following established procedures and processing transactions. - An effective team player who enjoys taking an active and enthusiastic role in campaigns and achieving all business building initiatives. - Willing to participate in and contribute to all coaching activities. AVAILABILITY: Successful candidates must be flexible to work a variety of rotating shifts between the hours of 8:00am and 10:00pm, Monday through Friday, and 10:00am to 6:00pm on Saturday and Sunday, including statutory holidays. Compensation: Base salary range is from $45,000.00 to $55,000.00 based on accreditation & experience. Plus Language Premium: + $1.02/hour (approx. $1989 per year). Plus Shift Premium: +1.10/hour when working any shift up to 9pm or past 9pm.