Customer service in appliance store in Vaughan

Our client, an appliance company is looking to hire a day shift Customer service representative for their showroom in Vaughan.

Responsibilities:

• Responsible for supporting supply chain procedures  
• Taking payments and handling cash and/or checks
• Ability to communicate with customers to resolve any discrepancies
• Tracking orders to ensure timely delivery and following up/resolving any issues
• Calling customers and answering any calls with inquiries and questions
• Proactively communicate with clients to keep them informed and to collect information pertaining to the fulfillment of their shipments
• Coordinating deliveries and ensuring timely delivery 
• Direct and organize logistics activities such as obtaining shipment rates, negotiating with service providers, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
• Ensure carrier compliance with company policies and procedures
• Ensuring shipping is based on the availability of inventory
• Inventory control/checking 
• Managing/preparing shipping documents such as invoices and purchase orders 

Requirements: 

• One year of customer service in the appliance industry is preferred
• Well organized individual with understating of the order fulfillment cycle
• Work experience such as logistics administrator and/or office administrator is an asset
• Exceptional communication skills, both verbally and written

How to apply:
Send your resume to resume2021@gc-employment.com with the subject "Customer service in appliance store in Vaughan"

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