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Bilingual Banking Service Officer III (French/English)
Location Mississauga
Start Date 12/5/2019
Type Temporary
Created 12/5/2019
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Bilingual Banking Service Officer III (French/English)

Our client, a leading Canadian banking institution, is looking for a Bilingual Officer to join their team. 


Contract term: 09/12/2019 to 04/12/2020

Pay rate: $19.85/hr

Full-time: 37.5 hours

Schedule: Monday to Friday, 8am-6pm


Must Have:

  • Previous Banking experience
  • Intermediate/Advanced MS Excel skills
  • Attention to detail
  • Research skills
  • Computer savvy - MS office, program based computer applications
  • Bilingual – English –French


Summary: The Foreign Account Tax Compliance Act (FATCA) and the Common Reporting Standard (CRS) group is accountable for reviewing and remediating tax documentation to align with the FATCA and CRS legislation. This role is responsible for supporting customers and partners enquiries via telecommunications and written correspondence. Our mission is to deliver on First Time Right, enabling end-to-end service perfection for both customers and partners leading to a Legendary experience.

Job Responsibilities:

  • Provide sound advice and solutions utilizing established customer service framework
  • Provide subject matter expertise for internal and external parties
  • Work closely in a team environment to meet individual and team driven benchmarks and service level agreements
  • Utilize existing data entry skills and balance speed and accuracy
  • Communicate effectively and professionally (verbal and written)
  • Demonstrate outstanding time management skills
  • Make decisions to mitigate loss
  • Actively provide improvement suggestions and communicate valued input during huddles and meetings



Please send your resume to with the subject line “Bilingual Banking Operations Officer III_Mississauga”