Bilingual Banking Service Officer III

Our client, a leading Canadian banking insitution, is looking for a Bilingual Service Officer to join their team.

Contract term: 26/08/2019 to 16/08/2020

Pay rate: $20.00/hr

Full-time: 37.5 hours

Schedule: Monday to Friday; 7:30AM - 5:00PM flexibility required

Must Have: 

• Bilingual French and English
• MS Office (Word, Excel, Outlook)
• Typing, speed and accuracy
• Understanding of bank terms
• Customer service and telephone skills 
• Strong computer skills

Nice to Have:

• Previous banking experience

Summary: Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure

Job Description:

• Ability to provide advice and solutions utilizing established Policy and Procedures.
• Adherence to documented policies & procedures in support of Quality Control targets
• Adherence to personal & departmental Service Level Agreements
• Provide subject matter expertise for internal and external parties
• Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements
• Utilize existing data entry skills ensuring speed and accuracy are balanced out 
• Demonstrate excellent time management skills and make decisions in order to mitigate loss
• Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings 

HOW TO APPLY:

HOW TO APPLY:

Please send your resume to careers@gc-employment.com with the subject title “Bilingual Banking Service Officer III_Montreal”

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