Banking Operations Officer II

Our client, a leading Canadian banking institution, is looking for an Operations Officer to join their growing team. We are looking for individuals with advanced MS Office  skills and previous banking industry experience.

Contract term: 21/01/2019 to 17/01/2020

Pay rate: $18.00/hour

Full-time: 37.5 hours

Schedule: Monday to Friday, 8:30am - 5:00pm 

Must have: 

• Data entry skills
• Knowledge of Microsoft Office
• Knowledge of ISM
• Excellent communication skills
• High accuracy and attention to detail
• Quick Learner with capability to take on various tasks
• Processing experience is highly preferred

Summary: The main function of the Operations Officer is confirming transaction details using various methods of confirmation including phone, fax, swift and email.

Job Responsibilities:

• Pre Authorized payments (PAC)
• Daily payments
• Log in Physical Cheques for processing
• Scan and Upload daily documents
•  Prepare Information and Payout Statements
• Prepare discharge docs/follow up on docs
• Investigate general inquiries from various methods, telephone/fax and email.
• Timely responses to inquiries within the 24/48 hours meeting our SLA policy.
•  Maintain sufficient audit trails on all transactions.
• Escalate any potential issues to management. Support and contribut to a work environment that promotes Legendary Customer Servic, Quality, innovation and teamwork.
• Call Centre Line, customer inquiries
  
  

HOW TO APPLY:

Please send your resume to careers@gc-employment.com with the subject line "Banking Operations Officer  - Toronto"