Banking Service Officer I

Our client, a leading Canadian banking institution, is looking for a service officer to join their team. We are looking for candidate who has retail, customer service, data entry and swift wire payment experience with strong MS office skills.

Contract term: 2018-11-12 to 2019-04-26 (5 months)

Pay rate:  $ 16.25/hour

Full time: 37.5 hrs per week

Schedule: Mon - Fri 8:30AM-5:00PM - 11:00AM - 7:30PM rotational shift

SUMMARY OF DAY TO DAY RESPONSIBILITIES:

Summary: Our team is responsible for incoming wire payment exception processing. We have frequent interaction with Branch Partners to ensure instructions are followed with accuracy while meeting or exceeding service level agreements. This may involve foreign currency transactions and well as rate bookings with our trading desk.

Qualifications / Skills / Experience

• The successful candidate must be able to work well independently and as part of a team.
• Must possess excellent organizational skills in order to successfully process work on behalf of multiple branches.
• Excellent communication skills, both verbal and written are essential.
• Must be accurate, resourceful and have a willingness to learn.
• The successful candidate must be an enthusiastic individual who demonstrates the ability to work in a high volume, fast paced, deadline oriented environment.
• The candidate must be a keen team player who adapts well to ongoing change.
• Solid computer skills are required.
• Must be focused on providing exceptional customer service at all times.
• Ability to take “ownership” of each situation and provide options and advice.
• Sound knowledge of the Wire Payment system, policies and procedures as well the Administrative Application and S3 system is required.
• Previous retail experience would be an asset.

How to Apply:

Please send your resume to careers@gc-employment.com with the subject title “Banking Service Officer I_Toronto"

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