Banking Niche Analyst

Our client, a leading Canadian banking institution, is looking for Niche – Analyst to join their growing team. We are looking for applicants who have an excellent clear ability for communication, experience in customer service, and has former bank experience

Contract term: 23/07/2018 to 31/08/2018

Pay Rate: $20.00/hour

Full-time: 37.5 hours

Schedule: Monday – Friday, 8:30 am – 5:00 pm

Must Haves: 

• Attention to details
• Former bank experience
• Understanding of confidentiality 
• The clear ability for communication
• Customer Service 

Nice to have: 

• Huge Preference for Manager to have some bank systems knowledge 
• Bank Experience is preferred 
• Designation: CAMS (Certified Anti-Money Laundering)
• Recent graduates with related work exp., who are eager
  
  

Summary: The Demarketing Team supports the Global AML Program by providing a centralized function supporting the exiting of customers who no longer fit TDBG's risk profile. We support FIU/EDD who enable business units to manage high-risk customers identified in accordance with the Global AML Policy.

Job Responsibilities: 

• Conduct investigations to identify/confirm full client relationship designated to be demarketed
• Manage case portfolio life-cycle, ensuring all accounts are identified, and case disposition completed
• Escalate instances of non-compliance to management and appropriate internal stakeholders
• Investigate and analyze specific customer information and account documentation to research and resolve issues 
• Ensure all required information has been submitted 
• Communicate with issuing team/group/department to ensure completeness of referrals 
• Maintaining the Demarketing Team central mailbox 
• Respond to general inquiries and escalate to Demarketing Manager as appropriate 
• Distribute communication to appropriate team members
• Coordinate mailbox workflow as needed 
• Maintaining demarketing database and support reporting requirements for the department by extracting and/or analyzing required information/stats 
• Drafting exit communications 
• Updating templates 

Skills: 

• Good knowledge of Anti Money Laundering and Terrorist Financing policies, FINTRAC processes, bank demarketing policy and procedures, regional processes with regard to Customer Cares
• Strong analytical skills; ability to organize and bring order to data and information, drawing conclusions and making appropriate recommendations
• Strong verbal and written communication skills
• Ability to draft reports and business correspondence
• Ability to develop, maintain and build positive relationships with partners while demonstrating tact and diplomacy 
• Proven ability to work in a high volume and high impact environment
• Ability to work effectively in a fast-paced environment
• Previous Retail Banking, Commercial Banking, Wealth or Compliance experience is an asset including working knowledge of bank source systems (e.g., CIF, ISM, Goldtier, etc.)
• Microsoft Office

Education: An undergraduate degree is an asset; CAMS designation considered an asset.

HOW TO APPLY:

Please send your resume to resume@gc-employment.com with the subject line “Banking Niche Analyst - Toronto”