Banking Service Officer I

Our client, a leading Canadian banking institution, is looking for Service Officer to join their growing team. We are looking for applicants who have excellent communication skills, organized and detail oriented and ability to work in a fast-paced environment.

Contract term: 16/07/2018 to 12/01/2019

Pay Rate: $16.25/hour

Full-time: 37.5 hours

Schedule: Monday – Friday, 8:30 am – 5:00 pm

Must Haves: 

• Attention to detail 
• Strong data entry skills 
• Good with numbers - arithmetic 
• MS office - proficient with Outlook - will be using that on a daily basis 
• Team player
• Degree: College / University
• Flexible on their approach, & not just work by the book (able to work with ambiguity)

Nice to have:

• Banking/Finance experience 
• Flexibility 

Summary:  Our team is responsible for incoming wire payment exception processing. We have frequent interaction with Branch Partners to ensure instructions are followed with accuracy while meeting or exceeding service level agreements. This may involve foreign currency transactions and well as rate bookings with our trading desk. 

Job Responsibilities: 

• Must possess excellent organizational skills in order to successfully process work on behalf of multiple branches
• Excellent communication skills, both verbal and written are essential
• Must be accurate, resourceful and have a willingness to learn 
• The successful candidate must be an enthusiastic individual who demonstrates the ability to work in a 
• high volume, fast-paced, deadline-oriented environment 
• The candidate must be a keen team player who adapts well to ongoing change
• Solid computer skills are required. 
• Must be focused on providing exceptional customer service at all times
• Ability to take “ownership” of each situation and provide options and advice
• Sound knowledge of the Wire Payment system, policies and procedures as well the Administrative 

 Skills: 

• Data Entry
• Excellent Communication Skills
• Organized and Attention to Detail 
• Team Player 

How to apply 

Please send your resume to resume@gc-employment.com with the subject line “Service Officer, Toronto-ON”