Credit Assistant - Toronto

Job Title : Credit Assistant (Band level 4) Our client is a leading bank in North America. Department Overview Credit Centre Operations (CCO) is responsible for the adjudication (including completing the necessary due diligence and compliance processes) of all Business and Personal Banking Credit. Job Description As a Credit Assistant supporting CCO you will increase your exposure to the diverse business of carrying out compliance for both Personal and Small Business Lending products while continuing to develop excellent customer service skills and delivering a legendary customer experience to our partners. We view this role as an excellent opportunity for those looking for a challenge and opportunity to grow within The Personal Credit Markham team. To the Customer: Optimize credit opportunities by assisting partners in compliance processing, structuring and packaging. Maintain good relationships with partners including responding to questions and concerns Meet and where possible exceed SLA agreements Contribute to operational improvements to streamline procedures/processes and enhance service To the Shareholder: Protect the interests of the Bank by ensuring credit files are being processed in accordance to established guidelines Perform due diligence in support of all credit applications Escalate with recommendation those credit applications that exceed discretionary limits and established guidelines Be knowledgeable and comply with Bank Codes of Conduct To the Team: Actively participate in the performance management process in support of own personal and professional development objectives Contribute to a positive work environment Participate in action plans to improve the employee experience Promote and encourage participation in community related activities Actively participate in regular meetings and coaching sessions. Participate in unit and national R&R programs Contribute to a fair, positive and equitable environment that supports a diverse workforce Job Requirements Strong knowledge of credit and credit compliance Individual who can work well independently and within a team Above average analytical skills, strong aptitude for problem solving and capacity for effective work flow, organization and planning Proven relationship management and strong customer service experience and skills Commitment to operational and service excellence Strong Administration and Customer Service background Skills Category Analytical skills Business intelligence Effective communication Organizational intelligence Time management Availability: Monday to Sunday 7am to 12am (midnight), Flexibility Required Payrate: $18.42/hr, 4-9 Months with possible extension How to apply: 1) Directly apply online http://www.gc-employment.com/JobPost/JobDetails?JobOrderId=1205; or 2) Send your resume to resume2013@gc-employment.com with the subject "Credit Assistant(Toronto)-GC1205" Please note: • Must be bondable • Your "Employment History" on resume should include the starting and ending MONTH and year for every position • Incorrect email subject may cause the delay of your application