Banking Contact Centre Rep (Bilingual and Unilingual)

Our client, a leading Canadian banking institution, is looking for Contact Centre Reps to join their Insurance team. We are looking for bilingual customer service/data entry professionals with intermediate Excel skills. All training will be provided.

Contract term: 4 months

Pay rate: $16.50/hour

Full-time: 37.5 hours

Schedule: Mon-Friday 11am-7pm, 1pm-9pm & 3pm-11pm

Must have:

• Strong analytical skills
• Data entry skills, with speed and accuracy 
• Fluent in English and French strongy preferred
• Strong attention to detail
• Time management skills
• Excel skills to perform data entry and reporting

Job Duties:

• Correcting files and reviewing notes on the system.
• Based on findings, report back to the supervisor.
• Data entry in Excel using spreadsheets and internal systems.
• Conduct inbound or outbound calls based on client files.

Education/Experence:

• 2 Years of relevant experience
• High School diploma/GED

HOW TO APPLY:

Please send resume to resume@gc-employment.com with the subject line "Bilingual Contact Centre Rep - Saint John"