Banking Access Services Rep II

Our client, a leading Canadian banking institution, is looking for individuals to join their Cash Management Support team. This position is accountable to deliver a superior customer experience and support profitable business growth. We are looking for individuals that work well in a team with data entry experience, excellent communication skills, and strong analytical skills.

Contract term: 16/01/2018 to 15/01/2019 (1 year)

Pay rate: $18.00/hr

Part-time: Hours to be determined

Schedule: Monday - Friday, 8am - 5pm

Must Have:

• Microsoft office (word, excel, access, outlook and lotus notes)
• Excellent communication skills (both written and verbal).
• Demonstrated problem solving and time management skills.
• Data entry with accuracy

Job Description:

• Accurate on-boarding of WBB applications onto the mainframe and billing systems within the established Service Level Agreement.
• Respond to all requests from the business partners in a timely manner.
• Ensure that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
• Continually seek out and identify automation and/or process improvement opportunities.
• Create a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience. 

Education:  High school education required. Post secondary preferred. 2-4 years of related experience required.

HOW TO APPLY:

Please send resume to resume@gc-employment.com with the subject line "Banking Access Services Rep - Markham"