Job Description

We're hiring Customer Servise Representatives working on weekends for TTC. 

This is a part-time position.

Orientation Dates: Jan 27, Feb 24, March 24, May 5, 2018



• Be a highly visible, accountable presence and resource for the customers

• Be located at key points throughout the station providing information and directions to customers

• Engage and approach customers who appear to be lost or confused

• Actively give directions, especially to large crowds and groups

• Follow company policies and procedures, including no smoking or parking on property

• Follow the direction of the Transportation Lead during emergency situations if the Contractor’s Supervisor is not available

• Answers questions and give directions to customers in a courteous and efficient manner

• Communicate with customers, employees and Workers in respectful and professional manner

• Promotes good relationships and extends courtesy to customers under all circumstances



• Good customer service mindset; hands on experience in dealing with customers

• Good communication skills and people skills

• Strong organizing and arrangement skills

• Able to deal with emergencies

• Students are welcome

• Available to work on Weekends

   Morning shift: 5:00am - 3:30pm

   Afternoon shift:  3:00pm - 1:30am

• Be flexible and willing to work 10 hours per day

• Be flexible to work at any subway/bus station


How to Apply: 

1. Please send resume to  with subject line "TTC Customer Service Representative"

2. Call for job inquiry at 416-616-6387 (Emma)