We're hiring Customer Servise Representatives working on weekends for TTC.
This is a part-time position.
Orientation Dates: Jan 27, Feb 24, March 24, May 5, 2018
ACCOUNTABILITIES:
• Be a highly visible, accountable presence and resource for the customers
• Be located at key points throughout the station providing information and directions to customers
• Engage and approach customers who appear to be lost or confused
• Actively give directions, especially to large crowds and groups
• Follow company policies and procedures, including no smoking or parking on property
• Follow the direction of the Transportation Lead during emergency situations if the Contractor’s Supervisor is not available
• Answers questions and give directions to customers in a courteous and efficient manner
• Communicate with customers, employees and Workers in respectful and professional manner
• Promotes good relationships and extends courtesy to customers under all circumstances
QUALIFICATIONS:
• Good customer service mindset; hands on experience in dealing with customers
• Good communication skills and people skills
• Strong organizing and arrangement skills
• Able to deal with emergencies
• Students are welcome
• Available to work on Weekends
Morning shift: 5:00am - 3:30pm
Afternoon shift: 3:00pm - 1:30am
• Be flexible and willing to work 10 hours per day
• Be flexible to work at any subway/bus station
How to Apply:
1. Please send resume to resume2017@gc-employment.com with subject line "TTC Customer Service Representative"
2. Call for job inquiry at 416-616-6387 (Emma)