Start/End Dates: 6/20/2016 - 6/19/2017
City & State: MONTREAL, Quebec
Wage: $16-17/hour
Job Title: Collections Agent
Contract Length: 12 Months (possible extension)
Shifts: Day and Evening Hours (please see below)
Start date: June 20th
Daily Responsibilities:
• Perform In-bound/outbound collections call to clients regarding pass due invoices/statements (early stage delinquency, courtesy calls)
• Answer incoming calls from clients regarding pass due invoices/statements
• Reduce client delinquency
• Interacting with customers, lawyers, branches and different professionals
• Perform other related Customer Service responsibilities as required
Must Have Skills:
• 2 years of previous call center experience
• College/University degree
• Intermediate knowledge of Microsoft Office (Excel, Word, Outlook)
• Customer service experience
• Excellent Communication Skills
Nice to Have:
• Experience in Collections
Attributes:
• Outstanding/Above average understanding of the French and English language**
• Conflict resolution
• Ability to communication in a clear and concise manner
• Positive demeanor
• Self-motivated
• Quick learner
• Takes initiative
• Customer Service Oriented
• Fast learner
• Sales acumen
• Comfortable learning new software
• Proactive
How to Apply:
Send your resume to resume@gc-employment. com with the subject "Senior Loan Collector_Montreal"
Please note:
Must be bondable.
Your "Employment History" on resume should include the starting and ending MONTH and year for every position.
Incorrect email subject may cause the delay of your application