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Bilingual Collections Agent
Location Montreal City
Start Date 1/12/2015
Type Temporary
Created 12/1/2014
Salary
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Bilingual Collections Agent

Our client is leading Canadian Bank. We are looking for talented Collections Agent to join our team.
Main responsibilities:
- Perform Outbound collections call to Clients regarding pass due invoices/statements (early stage delinquency, courtesy calls)
- Answer incoming calls from clients regarding pass due invoices/statements
- Reduce client delinquency
- Perform other related Customer Service responsibilities as required

Schedule:


Candidate would need to be available the following days

-Monday –Friday: 4pm to 10pm
-Saturday: 8am-4pm
-Sunday: 12pm-8pm

We will offer the possibility for part-time candidates (1 or 2 or 3 evening shift + weekends). Hours offered will vary between 20.75h/week to 30.5h/week max. The schedules will be fixed but might change according to Business needs, therefore agent would need to be available in the above timeframe.

Skills Required:

- Minimum of 2 years experience in Collections or Customer Service (call center or retail environment)
- College degree or equivalent working experience
- Knowledge of Microsoft Office
- Customer Service Oriented
- Excellent Communication skills
- Outstanding command of French and English language
- Fast learner
- Sale acumen
- Comfortable learning new software
- Proactive

Pay rate:$16-17
How to apply:

1) Directly apply online
2) Send your resume to resume2014@gc-employment.com with the subject "Bilingual Collections Agent – GC2111”