Bilingual Inside Sales CSR (French and English)

Our client, a manufacturer of display products, is looking for an Oerder Management and Customer Service Rep to join their Inside Sales team. We are looking for fully bilingual CSRs which French and English proficiency as well as experience with Quickbooks. This role provides office support and clerical duties for the sales process, which includes working with management, production, design, printing, shipping and sales. The candidate is responsible for the daily order entry.

Temp - Perm role, (3 months temp before conversion)

Pay rate: $22.00/hr

Education and Experience Requirements:

• Post-secondary education in office or business administration
• Working knowledge of Microsoft Office, Outlook, Excel, and Quickbooks
• Solid data entry skills
• Previous experience in an administrative/sales role
• Strong English and French communication and writing skills
• Graphic design skills is an asset

Job Responsibilities:

• Review and process all incoming orders (Cnd/US)
• Ensure all details are accurate (ie; pricing, items, ship to address, etc)
• Send required paper work (order confirmation, proof prints, renderings, graphic templates etc) to client for review and final approval.
• Ensure all paperwork are completed prior to forwarding to production.
• Manage open orders and complete follow ups to ensure deadlines are met.
• Maintaining up to date customers master profiles with such things as pricing, products, contact information, etc.
• Communication and collaboration with internal departments.
• Responding to inquiries from clients regarding status of their PO/order.
• Reception – (Back up only)
• Product Build/Maintenance in QuickBooks.
• Collaborate with sales department on prospecting and scheduling new meetings.
• Excellent written and verbal communication and interpersonal skills

HOW TO APPLY:

Please send resume to careers@gc-employment.com with the subject line "Bilingual Inside Sales CSR - Mississauga"

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