Bilingual Banking Triage Analyst

Our client, a leading Canadian banking institution, is looking for a Triage Analyst to join their Personal Banking Products team. We are looking for bilingual individuals with experience providing admin/clerical support.

Contract term: 25/03/2019 to 15/09/2019

Pay rate: $16.24/hr

Full-time: 37.5 hours

Schedule: Mon-Fri 7am-8pm, Sat 7am-4pm 

Must Have:

• Bilingual, English and French 
• Excellent communication skills
• Positive attitude
• Keen on learning
• 1 year minimal of related work experience

Summary: The main functions of a Triage Analyst are to review client documentation & applications to determine whether the application is fit for underwriting while providing a high level of customer service to business partners.

Job Responsibilities:

• Review mortgage applications to determine if they are fit-for-underwriting.
• Complete checklist to ensure all required documentation is present prior to underwriting; credit product experience/knowledge is required.
• Ability to understand credit application compliance requirements and adhere to risk appetite.
• Ability to identify & communicate trends.
• Responsible for providing leadership in order for the unit to meet and/or exceed service level agreements and as such requires impact and influence capabilities.
• Ability to work in a fast paced environment & efficiently manage workflow.
• Monitoring of personal and generic email inboxes and execute tasks as assigned.
• Communicate with MMS partners on a daily basis for missing documentation/clarification. 
• Knowledge of products, end-to-end processes and systems an asset.
• Flexibility to assist with Adhoc requests & administrative tasks as assigned.

Skills:

• Verbal and written communication skills, attention to detail, and critical thinking.
• Ability to work independently and manage one's time in a high volume and high risk environment.
• Demonstrated computer proficiency, such as Microsoft Word, Excel, PowerPoint, Outlook, Win Zip and any other related financial software.

HOW TO APPLY:

Please send your resume to careers@gc-employment.com with the subject line “ Banking Triage Analyst_Montreal”

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