Our client, a leading insurance broker and consultant, is looking for New Business Associates to join their Sales team. We are looking for individuals with Life Insurance or Dilability Insurance experience and a LLPQ license or pursuing one.
Full-time; temp to perm role
Location: Toronto, ON
Salary: $45K-$60K, based on experience
Summary: The New Business Associate is responsible for assisting our Advisors by processing applications, settlements and ongoing communication between the organization, carriers and our clients.
Job Responsibilities:
- Reviewing applications for accuracy and submitting them to the respective insurance carriers.
- Order medical underwriting requirements including, MVR & Inspection Reports.
- Utilize carrier software for quotes/illustrations, where applicable.
- Utilize software as a check for medical requirements as applicable.
- Follow up and resolve issues from obtaining APS (with client, with client’s doctor’s office).
- Escalate any issue with the application to the financial advisor to effectively complete the application process.
- Ensure all documents are filed in Client files as well as Sales Force.
- Communicate with Clients and Financial Advisors status of application throughout the process.
- Review annual tax returns and year-to-date billings to calculate take-home earnings.
- Review corporate financial statements and income-splitting scenarios for joint corporations.
- Compare group and individual plans.
- Update Sales Force and Client Files with business correspondence, client contact and corrected policy information.
- Acknowledge receipt of emails or telephone calls from clients immediately and respond to clients regarding client enquiries or concerns within 24 hours.
- Update clients In-force insurance summaries with backup support from the Insurance Carrier sites.
- Maintain accurate records of all calls in Sales Force and provide an email to Financial Advisors of incoming calls.
- Maintain client files, updating their status to ensure company’s database is up to date.
- Escalate problematic issues to Senior Financial Advisors/Director of Operations.
Qualifications:
- Post-Secondary Education and strong financial acumen
- 3-5 years of experience in Life Insurance or Disability Insurance role
- 1 to 2 years of Accounting/Finance experience an asset
- Life License - LLPQ (or working towards obtaining one)
- Proficient in Microsoft office (Word, Excel, Outlook) and CRM applications, for example Sales Force
- Understanding of products including Discounts & Deadlines for GWL DI Grad Program, RBC Student Initiative, Manulife GAP
- Understanding of Life, Living Benefits and Health & Dental Insurance Background
- Knowledge of Insurance Companies quoting systems an asset
- Ability to escalate and follow process/procedures
- Ability to provide a superior level of customer service
HOW TO APPLY:
Please send your resume to careers@gc-employment.com with the subject title “New Business Associate_Toronto”
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