Banking Access Services Rep II

Our client, a leading Canadian banking institution, is looking for a Access Services Reps to join their growing team. We are looking for  individuals with strong MS Excel skills and data entry experience. 

Contract term:  28/01/2019 to 30/04/2019

Pay rate: $17.30/hr  

Full-time: 37.5 hours

Schedule: Mon-Fri, 8am - 4pm

Must haves:

• Quick learner
•  Attention to detail
• Good attitude
• Strong excel skills
• Data entry experience

Nice to haves:

• Banking experience
•  Knowledge/experience with access provisioning

Job Responsibilities:

• Respond to enquiries within expected SLA guidelines
•  Prepare schedules/reports for the center for different applications and data bases
• Provide subject matter expertise for internal and external partners within defined area
•  Identify, suggest and actively participate in operational process improvements by streamlining procedures/processes and providing 'first time right' support to enhance overall customer experience
•  Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines
•  Create and/or recognize exceptional service through established programs
• Develop and manage productive working relationships, internal and external
•  Perform other operational duties as assigned
•  Bilingual preferred
• The successful candidate will be an enthusiastic team player who thrives in a dynamic and challenging environment
• Excellent verbal and written communication skills
• Superior time management and organizational skills
• Ability to multi-task and demonstrate effective problem resolution skills while working effectively with a team 
• Capability to independently perform research and make informed decisions
• Ability to work independently and as part of a team
• Flexibility to adapt to changing requirements and environment within business area and unit
• Ability to adopt new process and technology improvements 
• Strong ability to promote enthusiasm and team spirit
• Be able to contribute to a positive and respectful work environment
• Retail branch experience is consider an asset

HOW TO APPLY:

Please send your resume to careers@gc-employment.com with the subject title “ Banking Access Services Rep II_ON-Toronto"

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