Banking Access Services Rep II
Our client, a leading Canadian banking institution, is looking for Access Services Reps to join their Centralized Branch Access Team. We are looking for tech savvy individuals with strong MS Excel skills and data entry experience.
Contract term: 14/01/2019 to 30/04/2019
Pay rate: $17.30/hr
Full-time: 37.5 hours
Schedule: Mon-Fri, 8am - 4pm
Must Have:
- Quick learner
- Attention to detail
- Good attitude
- Strong MS Excel skills
- Data entry experience
Nice to Have:
- Banking experience
- Knowledge/experience with access provisioning
Summary: The Access Services Rep will be responsible for setting up and approving employee access for new to bank or new to role situations for all Retail branch employees. Additionally, ensuring all access remains standard and any non-standard access granted by a Branch Manager has gone through the documented approval processes. On a weekly, monthly and annual basis, formal DIAMOND attestation for all Branch Banking employees must also be completed.
Job Responsibilities:
- Respond to enquiries within expected SLA guidelines
- Prepare schedules/reports for the center for different applications and data bases
- Provide subject matter expertise for internal and external partners within defined area
- Identify, suggest and actively participate in operational process improvements by streamlining procedures/processes and providing 'first time right' support to enhance overall customer experience
- Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines
- Create and/or recognize exceptional service through established programs
- Develop and manage productive working relationships, internal and external
- Perform other operational duties as assigned
HOW TO APPLY:
Please send your resume to careers@gc-employment.com with the subject title “Banking Access Services Rep II_Toronto"
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