Our client, a leading Canadian banking institution, is looking for Contact Centre Reps to join their Finance team. We are looking for customer service professionals with around 3 years of call center experience.
Contract term: 17/12/2018 to 16/06/2019
Pay rate: $17.75/hour
Full-time: 37.5 hours
Schedule: Mon - Fri 7:30am - 9:00pm; Saturdays 9am-8pm (flexibility required)
Must Have:
Nice to Have:
Summary: The main function of a Contact Centre/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
HOW TO APPLY:
Please send your resume to careers@gc-employment.com with the subject line “Banking Contact Centre Rep - Toronto”
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