Banking Operations Officer II

Our client, a leading Canadian banking institution, is looking for Operations Officers to join their team. We are looking for candidates with previous banking experience who have high proficiency with Excel and strong attention to detail.

Contract term: 2018-11-13 to 2019-03-22

Pay rate: $18/hr

Full time: 37.5 hrs per week

Schedule: Monday - Friday, 8:30 am - 5:00 pm

Must Have: 

• Banking experience
• Strong data entry/keyboarding skills, both speed and accuracy
• Organized and attention to detail
• Proficiency with Excel
• Team player
• Excellent time management skills

Nice to Have: ISM Experience

Job Responsibilities:

• Process transactions accurately and on time
• Escalate processing issues where necessary to ensure a high level of service is maintained
• Serve clients as required – adhere to Service Level Agreements (SLA) and internal service delivery standards
• Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients
• Identify opportunities to improve service delivery and support process improvement initiatives
• Participate fully as a member of the team, promote team effectiveness, and contribute to a positive work environment
• Support the team by continuously developing knowledge in own area
• Ensure adherence to all HR policies, other Bank, and Industry Codes of Conduct
• Keep others informed and up-to-date about the status/progress of projects and all relevant or useful information related to day to day activities
• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Multi-task with multiple applications
• Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients
• Adapt to fast paced environment/ under pressure / high volumes
• Escalate non-standard or high risk transactions or other activities as appropriate
• Ensure documentation prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations
• Complete investigations – report/escalate risk issues identified or process gaps
• Know and apply system capabilities, ensure upload/download of information is completed timely and accurately
• Assist in analysis, development, testing, and implementation of operating and process improvements

How to Apply:

Please send your resume to careers@gc-employment.com with the subject title “Banking Operations Officer II_Toronto”

________

#BKGTA