Our client, a leading banking institution, is looking for an Access Services Representative to join their growing team. We are looking for an indvidual who has excellent communication, Microsoft Office, and data entry skills.
Contract term: 2018-10-15 to 2019-09-20
Pay rate: $18/hr
Full time: 37.5 hrs per week
Schedule: Monday - Friday, 8:00 am to 5:00 pm
- Microsoft Office (Word, Excel, Access, Outlook and Lotus notes)
- Excellent communication skills (both written and verbal)
- Demonstrated problem solving and time management skills
- Data entry with accuracy
- Excellent customer service skills
- Accurate on-boarding of WBB applications onto the mainframe and billing systems within the established Service Level Agreement.
- Respond to all requests from the business partners in a timely manner.
- Ensure that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
- Continually seek out and identify automation and/or process improvement opportunities.
- Create a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience.
How to Apply:
Please send your resume to firstname.lastname@example.org with the subject title “Banking Access Services Representative II_Markham”