Banking Operations Officer II
Our client, a leading Canadian banking institution, is looking for an Operations Officer to join their personal banking products team. We are looking for individuals with previous banking/financial industry experience and strong customer service skills.
Contract term: 10/09/2018 to 29/03/2019
Pay rate: $17.34/hr
Full-time: 37.5 hours
Schedule: Monday - Friday, 8:30am - 5:00pm
Must Haves:
- Previous experience in the financial industry
- Customer service experience
- Administrative skills
- Reliability
- Assertive
- Positive / solution oriented
Nice To Have:
- Strong Technical skills ( Microsoft Suite )
Summary: The Service Officer I processes a diverse range of transactions and tasks to ensure a legendary experience for customers and partners. This role is required to complete a diverse range of processes accurately and timely, meeting a high standard of quality and speed of service. The Service Officer I reports to the Team Manager.
Job Responsibilities:
- The successful candidate will be placed in one of the eight high performing teams within the Transaction Processing Department
- Provide superior Customer Service
- Correspond with Branch Banking and Phone Channel partners via email and phone, delivering a legendary experience at every interaction.
- Ensure transactions are posted and reconciled using the correct procedure in a timely manner
- Investigate and analyze cheque, bill payment, and payment exceptions to process adjustments and corrections
- Verify domestic and international wire payments using a high attention to detail
HOW TO APPLY:
Please send your resume to careers@gc-employment.com with the subject line “Banking Operations Officer II–Mississauga”
_______
#BKGTA
