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Banking Operations Officer II
Location Toronto
Start Date 7/9/2018
Type Temporary
Created 7/9/2018
Salary
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Banking Operations Officer II

Our client, a leading Canadian banking institution, is looking for Operations Officer to join their growing team. We are looking for applicants who have excellent communication skills, strong mathematical, analytical & problem-solving skills, Strong understanding of securities.

 

Contract term: 16/07/2018 to 12/07/2019

Pay Rate: $18.00/hour

Full-time: 37.5 hours

Schedule: Monday – Friday, 8:30 am – 5:00 pm

  


Must Haves: 

  • Intermediate excel 
  • Securities industry knowledge 
  • Communication skills 
  • Data entry 
  • Calculations 
  • ISM experience (preferred) 
  • Banking experience 
  • Strong mathematical, analytical & problem-solving skills
  • Strong understanding of Securities



Nice to have: 

  • Advanced excel 
  • 2-4+ yrs exp. as a Customer Service/Operations Officer working with clients over the phone

 

 

Summary: The individual will maintain and support processing requirements for RESP & RDSP. The individual is required to ensure client and partner expectations are met in a timely manner.  Individual would need to take on this additional load and the Government reporting, Booking of transfer transaction ID would fall behind and will have a negative impact to the business and clients. 

Job Responsibilities:

  • Position requires an individual who possesses the following skills: 
  • Intermediate to Advanced proficiency in Microsoft Office Suite, primarily EXCEL - 
  • Pivot tables and pivot reporting 
  • Formula Auditing & SUM or IF formula 
  • Working knowledge of the securities industry, including product knowledge of account types and their functionality an asset 
  • Proven Telephone etiquette – Call Centre experience an asset 
  • Ability to work under pressure and demonstrated problem solving skills in a fast paced environment. 
  • Ability to work with multiple internal departments and coordinating the completion of different transactions
  • Timely and accurate confirmation of MM transactions, within the 24 hour confirmation policy
  • Maintain sufficient audit trails on all confirmations
  • Ensure the tracking system is updated daily and outstanding items are followed-up on an ongoing basis
  • Ensure all unconfirmed trades are escalated to Management and Front Office on time
  • Develop and maintain sound working relationships with counterparties and internal groups like Front Office, Treasury, Settlements, Investigations and Global Support
  • Actively participate in developing, testing and implementing new or enhanced processes and other process improvement initiatives
  • Participate fully as a member of the Team
  • Provide assistance to other Confirmation Officers when necessary
  • Protect the interests of the Bank by adhering to operating standards and processes; obtain proper authorization for transactions as required
  • Act as a point of contact for customer queries

Skills: 

  •  Ability to adhere to strict deadlines and handle high volumes of work
  • Excellent quantitative and analytical skills
  • Excellent organizational and time management skills
  • Ability to work independently, as well as part of a team
  • Self-motivated and goal-oriented
  • Ability to adapt to changing policies and procedures
  • Attention to detail is crucial.
  • Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs.

 

Education:

  • 1-2 years experience in a Trade Processing related role, preferably experience with cash

Please send your resume to resume@gc-employment.com with the subject line “Operations Officer, Toronto-ON”