Bilingual Banking Operations Officer III

Our client, a leading Canadian banking institution, is looking for Operations Officer to join their growing team. We are looking for applicants who have excellent communication skills, Ability to work in a fast-paced environment and have great time management skills.

Contract term: 7/23/2018 to 5/31/2019

Pay Rate: $19.85/hour

Full-time: 37.5 hours

Schedule: Monday – Friday, 8:30 am – 5:00 pm

Must Haves: 

• Bilingual ( English /French )
• Organized, attention to detail
• Strong telephone skills
• Customer service experience

Summary: Provides a broad range of operational support in the Estates Centre of Excellence, and/or performs general to specialized transactions and/or other processing activities. Which includes review and authentication of documents, processing, and liquidation of portfolios including assets and liabilities.

Job Responsibilities: 

• Ability to provide advice and solutions utilizing established bank Policy and Procedures. 
• Adherence to documented policies & procedures in support of Quality Control targets 
• Adherence to personal & departmental Service Level Agreements 
• Provide subject matter expertise for internal and external parties 
• Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements 
• Utilize existing data entry skills ensuring speed and accuracy are balanced out 
• Must be able to communicate effectively and professionally (verbal and written) 
• Demonstrate excellent time management skills 
• Ability to make decisions in order to mitigate the loss 
• Actively provide continuous improvement suggestions and communicate value-added input during huddles and meetings 
   

Skills: 

• Confidence and ability to speak with clients on the phone 
• Excellent communication
• Ability to work well in a team setting
• Ability to work well under pressure and tight timelines
• Keyboarding, data entry skills
• Strong knowledge of Microsoft Office Suite of products
• Strong relationship management skills
• Problem-solving skills
• An enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high-risk environment
   

How to apply 

Please send your resume to resume@gc-employment.com with the subject line “Bilingual Banking Operations Officer III - Mississauga”