Banking Service Officer II

Our client, a leading Canadian banking institution, is looking for a Banking Operations Officer to join their team. We are looking for provide a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Transaction Processing. 

Contract term:05/03/2018 to 08/06/2019 (3 months), possible extension and conversion

Pay rate: $17.34/hr

Full time: 37.5 hours

Schedule: Mon-Fri, 8:00am - 4:00pm

Must have:

2-4 yrs experiences. as a Customer Service/Operations Officer (nice to have -working with clients over the phone)
Knowledge of Administrative applications (CIF, Creditlink etc.)
Intermediate Excel skills
Strong Data Entry/Keyboarding skills (Speed and accuracy)
Excellent/Professional communication skills (written & verbal)
Enthusiastic & demonstrates ability to work in a high volume, fast paced & high risk environment
 

Nice to have:

Bilingual (English/French); Fully fluent in writing/speaking/reading
 

Job Responsibilities

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Transaction Processing.
Supports partner relationships and is responsible for maintaining operational effectiveness to
Provide subject matter expertise for internal and external parties
Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings
Reports to a Team Manager within the Team Structure. 

Skills: 

Ability to provide sound advice and solutions utilizing established customer service framework
Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements
Ability to make decisions in order to mitigate loss
Good organizational skills
Ability to work well in a team setting
Ability to work well under pressure and tight timelines
Strong attention to detail
Strong relationship management skills
Problem solving skills
Demonstrate excellent time management skills 

HOW TO APPLY:

Please send resume to resume@gc-employment.com with the subject line "Banking Service Officer II - Mississauga"