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Banking Operations Officer II
Location Toronto
Start Date 2/6/2018
Type Temporary
Created 2/6/2018
Salary
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Banking Operations Officer II

Our client, a leading Canadian banking institution, is looking for an Operations Officer for their Mortgage team. We are looking for individual with 2-3 years of banking industry/mortgage experience with advanced MS Excel skills.

 

Contract term: 20/02/2018 to 31/10/2018 (8 months)

Pay rate: $18.00/hour

Full-time: 37.5 hours

Schedule: Monday - Friday, 8:30am - 5:00pm

 

Must have:

  • Ability to learn quickly 
  • 2 to 3 years of Mortgage experience
  • Advanced MS Excel, pivot tables, v-look-up, macros
  • Ability to do calculations, eg. accrued interest 
  • Previous banking experience

 

Summary: The main function of the Operations mortgage Officer role is processing PAC payments/discharge payments/daily mortgage payments and investigating general inquiries from various methods of phone, fax and email. Responsible for the request of payout statements and information statements.

Job Responsibilities:

  • Timely and accurate responses within the 24/48 hours meeting our SLA policy
  • Maintain sufficient audit trails on all transactions
  • Prepar accrued interest calculations on mortgage payments
  • Ensure all payments and calculated figures for statements are accurately processed the first time to deliver a legendary client experience
  • Escalate any potential issues to Management
  • Develop and maintain sound working relationships with counterparties and internal groups
  • Provide assistance to other mortgage officers when necessary
  • Protect the interests of the Bank by adhering to operating standards and processes
  • Obtain proper authorization for transactions as required
  • Act as a point of contact for customer queries

Skills:

  • Ability to adhere to strict deadlines and handle high volumes of work
  • Excellent quantitative and analytical skills
  • Excellent organizational and time management skills
  • Ability to work independently, as well as part of a team
  • Self-motivated and goal-oriented
  • Ability to adapt to changing policies and procedures
  • Attention to detail is crucial
  • Sound knowledge of Microsoft Office, proficiency in Excel is a must

 

HOW TO APPLY:
Please send resume to resume@gc-employment.com with the subject line "Banking Operations Officer II_Toronto"