Our client, a leading Canadian banking institution, is looking for an Operations Officer for their Mortgage team. We are looking for individual with 2-3 years of banking industry/mortgage experience with advanced MS Excel skills.
Contract term: 20/02/2018 to 31/10/2018 (8 months)
Pay rate: $18.00/hour
Full-time: 37.5 hours
Schedule: Monday - Friday, 8:30am - 5:00pm
Must have:
- Ability to learn quickly
- 2 to 3 years of Mortgage experience
- Advanced MS Excel, pivot tables, v-look-up, macros
- Ability to do calculations, eg. accrued interest
- Previous banking experience
Summary: The main function of the Operations mortgage Officer role is processing PAC payments/discharge payments/daily mortgage payments and investigating general inquiries from various methods of phone, fax and email. Responsible for the request of payout statements and information statements.
Job Responsibilities:
- Timely and accurate responses within the 24/48 hours meeting our SLA policy
- Maintain sufficient audit trails on all transactions
- Prepar accrued interest calculations on mortgage payments
- Ensure all payments and calculated figures for statements are accurately processed the first time to deliver a legendary client experience
- Escalate any potential issues to Management
- Develop and maintain sound working relationships with counterparties and internal groups
- Provide assistance to other mortgage officers when necessary
- Protect the interests of the Bank by adhering to operating standards and processes
- Obtain proper authorization for transactions as required
- Act as a point of contact for customer queries
Skills:
- Ability to adhere to strict deadlines and handle high volumes of work
- Excellent quantitative and analytical skills
- Excellent organizational and time management skills
- Ability to work independently, as well as part of a team
- Self-motivated and goal-oriented
- Ability to adapt to changing policies and procedures
- Attention to detail is crucial
- Sound knowledge of Microsoft Office, proficiency in Excel is a must
HOW TO APPLY:
Please send resume to resume@gc-employment.com with the subject line "Banking Operations Officer II_Toronto"