Our client, a leading Canadian banking institution is looking for Insurance Advisors to join their team. Reporting to the Team Leader, Client Services, the Insurance Advisor counsels individuals in regards to their auto and property insurance needs and maintains the maximum level of service for our existing clients; handles service and sales calls to ensure the maximum level of service for our clients.
Full-time: 35 hours
Schedule: Flexible from Monday to Friday 8am to 8pm and Saturdays from 9am to 4pm
- Fluently bilingual (French / English)
- Undergraduate Degree or completed College Diploma in damage insurance
- 2 years of experience in customer service or sales or call center
- Valid Agent’s or Broker’s Licence in damage insurance delivered by AMF
- Responsible for achieving sales, quotes and call targets.
- Ensure quality and productivity objectives are met.
- Process call backs, submissions and mail in a timely manner.
- Accountable for providing a high level of service to our clients.
- Flexible to perform various assigned tasks
- Promote company features and benefits as part of ongoing portfolio reviews.
- Cross sell a variety of products at every opportunity
- Promote client loyalty through attention to detail and relationship-building.
- Remain current on all company philosophies and procedures.
- Accept risks within established guidelines.
Job Requirements :
- Strong aptitude for sales
- Superior client service orientation.
- Ability to communicate effectively with clients, both verbally and in writing.
- Excellent interpersonal skills
- Excellent organization and time management skills.
- Professional telephone manner.
- Ability to function effectively in a fast-paced, multi-faceted environment.
- Positive demeanour and foster team spirit.
- Strong analytical and decision making abilities
- Ability to adapt to changing situations.
- Excellent computer/keyboarding skills.
- Call centre and/or personal lines insurance experience
HOW TO APPLY:
Please send your resume to firstname.lastname@example.org with the subject line "Bilingual Insurance Advisor - Montreal"